LiveUCX CTI embeds your Amazon Connect softphone right in Microsoft Dynamics 365 — screen-pop, click-to-dial and automatic phonecall logging, with no AWS keys to hand over.
Free 14-day trial, every feature, no card.
One CIF panel wrapped around the real Connect softphone — no tab-switching, no missed context.
The caller's Dynamics record opens the instant a call rings or connects — the context your agents need, already there.
Dial any Dynamics contact in one click from the record — no copy-paste, no mis-dials.
Every call writes a Dynamics phonecall activity on hang-up — with dispositions and the attributes you choose.
The actual Connect CCP docked in Dynamics. Accept, hold, transfer, conference — full call control.
Native Connect users or SAML / Azure AD SSO — we detect which from your login URL. Keyless SaaS.
Live queue stats, a smart transfer directory, and the caller's interaction timeline — right in the panel.
Start the free trial — connect your Dynamics org and your Connect instance in the wizard.